Which one of the following would not usually be considered a Tangible Cost of making a change?

Tangible costs are direct, measurable costs that can be clearly quantified in financial terms. They typically include expenses that can be directly accounted for, such as materials, equipment, and labor.

The option relating to lowering of staff morale is not usually classified as a tangible cost because it lacks a direct financial measurement. While lowered morale can certainly have implications for productivity and overall business performance, it does not have an immediate, quantifiable financial impact. Staff morale may lead to decreased output or increased turnover, which could imply costs, but these are indirect and not immediately reflected in financial statements or budgets.

In contrast, investments in software licenses, expenses for paying development staff, and interest on loans are all costs that can be directly calculated and tied to the financial resources of the organization. These costs can be budgeted, tracked, and included in financial forecasts. Therefore, the correct identification of the option that does not typically fall under the category of tangible costs highlights an understanding of the difference between direct financial impacts and more abstract or indirect impacts on a business change initiative.