Which of the following stages in business change will not normally be included within the project life-cycle?

The stage referred to as "Deliver Benefits" typically occurs outside the immediate project life-cycle. While it is crucial to ensure that the benefits of a project are realized, this phase often involves ongoing activities that extend beyond the conclusion of the project itself.

In a project life-cycle, stages such as Define, Design, and Implement focus on specific, time-bound activities intended to transition a concept into a tangible outcome. The Define stage involves determining project scope and objectives, the Design stage is about outlining how the solution will work, and the Implement stage focuses on executing the plan and creating the deliverables.

Once the project activities are complete, the emphasis shifts to ensuring that the intended benefits of the change are actually achieved and sustained. This may involve additional monitoring, adjustment, and support activities that are often managed separately from the project. Hence, "Deliver Benefits" is seen as a post-project activity that ensures the overall objectives of the change initiative continue to be met over time.