Which of the following roles has the responsibility for planning a business change project?

The role responsible for planning a business change project is typically the programme manager. This position encompasses overseeing multiple related projects and ensuring they align with the overall business change strategy. The programme manager coordinates resources, sets timelines, and establishes goals, making pivotal decisions about the direction of the projects involved in the programme. Their focus is on achieving strategic objectives and delivering benefits to the organization.

The programme manager’s responsibilities involve stakeholder engagement, risk management, and resource allocation—all critical elements in the successful planning and execution of a business change project. This role ensures that the project aligns with the broader business objectives and the necessary governance frameworks are in place to manage the change effectively.

While a business analyst may play a crucial role in understanding requirements and defining solutions, their focus tends to be more on the specifics of business system changes and less on the overall strategic planning. Management consultants can also contribute insights and frameworks for change but typically do not have the overarching responsibility for planning a project unless specifically contracted for that purpose. Business actors are usually involved in the execution and implementation of changes rather than the planning process, focusing more on how changes affect their roles and responsibilities.

Thus, the programme manager is positioned as the most fitting choice for the responsibility of planning a business change project.