Which of the following is a type of Intangible Resource?

Study for the BCS Foundation Certificate in Business Change Exam. Enhance your knowledge with flashcards and multiple-choice questions, with hints and explanations for each question. Prepare thoroughly for your exam!

The concept of intangible resources encompasses assets that cannot be physically touched or quantified in the same way as tangible assets like machinery or buildings. Intangible resources play a critical role in providing organizations with competitive advantages, enhancing innovation, and driving business value.

"Know how" refers to the skills, expertise, and specific knowledge that individuals within an organization possess, making it an essential intangible resource. This type of resource is foundational for effective problem-solving and decision-making, which can lead to improved operational efficiencies and the development of unique offerings in the marketplace.

Intellectual Property also qualifies as an intangible resource because it represents creations of the mind, but the focus on "know how" specifically emphasizes the skills and practical knowledge that contribute directly to a company's operations.

Length of Service typically pertains to a measurable experience metric within an organization but does not constitute a resource in the same sense as "know how", which embodies critical capabilities. Information, while valuable, is often categorized as a management resource rather than an intangible capability, as it usually has a specific context of use that relates to decision-making processes rather than being a personal or organizational skill set.

Thus, "know how" is recognized as an intangible resource because it embodies the collective competencies that enable organizations to operate effectively and

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