Which of the following is not normally an example of an internal stakeholder?

In the context of business change practice, internal stakeholders are individuals or groups within an organization who have a vested interest or a role in the project’s outcome. These stakeholders typically include employees and management directly involved in the operations and success of the organization.

The correct answer identifies the IT Consultant as not normally being an internal stakeholder. An IT Consultant is often an external party brought in for their expertise to advise on specific technology or process improvements. They may have a significant impact on the project but do not belong to the organization. Their role is usually temporary and focused on specific objectives, rather than part of the ongoing internal structure.

In contrast, the Sponsor, Business Analyst, and Business Actor are typically internal stakeholders. A Sponsor often represents senior management or executives within the organization who provide resources and support for the project. A Business Analyst is usually an employee who analyzes and communicates requirements and needs within the company. A Business Actor can refer to anyone within the organization who plays a role in the business process, such as employees or management personnel.

Understanding the distinction between internal and external stakeholders is crucial in business change practice, as it affects the communication strategies, engagement approaches, and the overall management of the stakeholders involved in a project.