Which of the following correctly describes the SARAH model?

Study for the BCS Foundation Certificate in Business Change Exam. Enhance your knowledge with flashcards and multiple-choice questions, with hints and explanations for each question. Prepare thoroughly for your exam!

The SARAH model specifically focuses on the emotional journey that individuals experience when undergoing change. It outlines the stages people typically encounter as they adapt to new circumstances, which include Shock, Anger, Rejection, Acceptance, and Hope. Understanding this model is crucial for managing change effectively, as it highlights the importance of addressing the emotional responses of team members and stakeholders during the process of transition.

Recognizing each stage allows leaders and change managers to provide appropriate support and communication at the respective points in the change journey. By acknowledging that people may experience shock or anger initially, organizations can tailor their change management strategies to facilitate acceptance and ultimately instill hope for the future.

This context is essential because it emphasizes the human aspect of change, which is often overlooked in more structural or technical approaches to change management. Understanding the SARAH model can help practitioners guide their teams through the complexities of change by validating their feelings and helping them move toward a positive outcome.

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