Which model is responsible for the development of the SARAH model?

Study for the BCS Foundation Certificate in Business Change Exam. Enhance your knowledge with flashcards and multiple-choice questions, with hints and explanations for each question. Prepare thoroughly for your exam!

The SARAH model is a framework that describes the emotional journey individuals experience during change. It is especially useful in understanding the reactions of people as they adjust to transformations in their work environment. The model comprises five stages: Shock, Anger, Resistance, Acceptance, and Hope.

The development of the SARAH model is attributed to the work of Elisabeth Kübler-Ross, who originally identified stages of grief in her book "On Death and Dying." While her research primarily focused on how individuals cope with the impending death of themselves or others, her insights into the emotional processes involved in significant life changes have been adapted to various contexts, including organizational change.

Thus, the choice associated with Kübler-Ross is correct, as her foundational work laid the groundwork for understanding the emotional transitions that individuals go through, which the SARAH model further specifies within the context of change in organizations. This relationship emphasizes the impact of emotional response during the change process and provides a framework for managing individuals' reactions effectively.

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