In the context of business improvement, what does taking a 'holistic' view entail?

Taking a holistic view in the context of business improvement is essential as it involves examining the entire system rather than focusing on isolated components. This perspective recognizes that changes within an organization affect and are affected by various interrelated elements, including organizational structure, processes, and the people involved. By considering all these dimensions, organizations can better understand the broader implications of change initiatives, align them with strategic goals, and develop more comprehensive solutions that lead to sustained improvements.

For instance, if a business implements a new technology without considering how it integrates with existing processes or how it affects employee roles and responsibilities, the change may not be successful or could even lead to resistance among staff. A holistic approach ensures that all potential impacts are considered and addressed, facilitating smoother transitions and more effective business transformations.