In a business case for a new system, which section considers the effect of a proposal on inter-departmental relations?

The impact assessment section of a business case is specifically designed to analyze how a new system proposal will influence relations among different departments within an organization. This section examines both the positive and negative effects of the proposed changes, focusing on how collaboration, communication, and workflows between departments may be affected.

By evaluating potential impacts on inter-departmental relations, the impact assessment ensures that stakeholders understand the broader implications of the change initiative. It provides insights into how departments may need to adjust their interaction patterns, which can help mitigate any friction and foster a smoother transition to the new system.

In contrast, a cost/benefit analysis primarily focuses on the financial implications of the project, assessing whether the expected benefits outweigh the costs without delving into relational dynamics. Risk assessment centers on identifying potential risks that could hinder project success, while options considered addresses the various alternatives that were evaluated prior to settling on the preferred solution. None of these sections specifically target the influence on inter-departmental relations, making impact assessment the most appropriate choice.