All individual process steps in a business process model should:

In a business process model, each individual process step should add value to the overall process. This principle is essential because the primary purpose of modeling business processes is to improve efficiency, effectiveness, and clarity. By ensuring that each step has clear value, organizations can streamline operations, eliminate unnecessary tasks, and focus resources on activities that contribute positively to the overall goals of the business.

Value-added steps enhance customer satisfaction, reduce waste, and promote better use of time and resources. This focus on value leads to continuous improvement and optimal performance within the organization. In contrast, steps that do not add value can create bottlenecks, increase costs, and introduce complexity without delivering tangible benefits. Thus, it is crucial for business process modeling to prioritize value addition as a fundamental characteristic of each process step.