What is the terminology used to describe the process views that need to be mapped in a process redesign?

The terminology 'As Is' and 'To Be' is widely recognized in the field of business process management, particularly during process redesign initiatives. 'As Is' refers to the current state of a process, capturing how it functions in its existing form, including all current workflows, activities, and any inefficiencies or challenges present. This thorough understanding is vital for identifying areas that require improvement.

'To Be' represents the desired future state of the process after redesign and optimization efforts are implemented. It outlines the envisioned workflows and enhancements, focusing on how the process should operate to meet strategic goals effectively. By mapping out both the 'As Is' and 'To Be' states, organizations can effectively pinpoint gaps, prioritize changes, and develop actionable plans for transformation.

This distinction between existing and future states is crucial for successful change management, facilitating better communication, and providing clear benchmarks for improvement. Understanding this terminology helps stakeholders to align on objectives and ensures that everyone involved comprehends the full scope of the redesign process.